Here is a comment I saw today on this old post . The comment was made two months ago but I don’t check the site very often.

Horrible experience from the time we walked in the door. My son had an appointment at 3pm to see Tiffany. We waiting until 6:30pm and I approached the desk to ask how much longer we needed to wait to be seen considering we had an appointment. A man named Deon stepped out and explained that we needed to go to DayMark urgent care for assistance that Old Vineyard couldn’t assist (even though we had been pre-screened on the phone). We left and went to DayMark where my son spent the night in “observation”. DayMark sent my son back to Old Vineyard the following morning for admittance. It seems that Old Vineyard didn’t want to deal with him the day before after making us wait for 3.5 hours. That should have been the first warning sign.

My son was assigned a social worker/discharge planner named Jack (Jaybird O’berski) who did NOTHING to assist in finding my son treatment after his stay at Old Vineyard. He kept telling me that he had 17-19 other patients he had to manage and didn’t have time to help. He told my son to find his own placement which is next to impossible when he is an inpatient at a treatment facility without access to a phone or his insurance information. During my conversations with Jack, I was lied to as he told me he had contacted the facility we wanted my son to be placed at, however when I called the facility they stated that they had never been contacted by Jack at Old Vineyard about my son. My thoughts are if Tiffany, Deon and Jack do not want to provide compassionate care in a behavioral health environment then they should seriously consider a different line of work.

I don’t know the person who left the comment, but I did confirm it’s authenticity as a real review on Google and that it was reproduced faithfully. Choose social worker in the tag cloud to see it in the reviews.